Legends & Letters Neopets App

▸ Is downloading Legends & Letters worth it?
The prizes that can be earned from Legends & Letters are all No-Trade (with the exception of Pirate Paint Brush), so it is largely dependent on whether you personally want any of these items, as you can only obtain them by playing the game yourself. You can also win trophies and an avatar.

 As of July 22, 2020, TNT announced that Legends & Letters will be discontinued, and the app was removed from app stores. If you have downloaded the game before its retirement, you can still play the game until December 31, 2020. The Crossover Challenges have been discontinued, but all in-app purchases are now free.

▸ How do I earn prizes from Legends & Letters?
Prizes are not available all the time in Legends & Letters. Rather, a “Crossover Week” is held every 4 weeks, during which completing the daily Challenge of Challenges content will award you chests that can be opened for a random exclusive item. You will also receive the avatar for participating, as well as the trophies depending on how many challenges you completed.

There are no on-site prizes for playing Legends & Letters when it is not Crossover Week.

▸ I’m locked out! Help!
The Legends & Letters servers are plagued by bouts of instability and high latency. If you are unable to log in, it could be the fault of the servers. Check in with other players to see if they are experiencing the same issue. If so, it will eventually pass. If you are unable to log in even when the servers are fine, consider reinstalling the app or sending in a ticket to support@neopets.com and remember to provide both your Legends & Letters UN and Neopets UN to the support staff.

▸ I don’t see Legends & Letters available for me to download. Do you have any idea?
Before the game’s discontinuation, the game was not available for download in Belgium or the Netherlands due to some country specific anti-loot box laws.

▸ Did TNT ever release the 10th Crossover Week trophies?
TNT have not released the trophies nor acknowledged this issue. They have stated that after the game’s discontinuation, bug fixes and technical support will no longer be provided for the game.